If you're not receiving notifications, please follow the steps below in order to troubleshoot.
Step 1: Basic Checks
Ensure your phone and watch have a stable connection (via Bluetooth or Internet).
Check that your phone is not in "Do Not Disturb" or "Sleep" mode.
Restart the 乐竟体育 Connect App on your phone, and restart your watch.
Step 2: Check Your Phone's System Notification Settings
This is the most common cause. You need to allow the 乐竟体育 Connect App to send notifications on your phone.
For Android:
Go to Settings > Apps > 乐竟体育 Connect > Notifications.
Ensure that "Allow Notifications" is turned on.
For iOS:
Go to Settings > Notifications > 乐竟体育 Connect.
Ensure that "Allow Notifications" is turned on.
Step 3: Check Permissions Inside the 乐竟体育 Connect App
The app needs specific permissions to share notification content with the watch.
Open the 乐竟体育 Connect App on your phone.
Go to More > User permissions
Find and enable Chat
Step 4: Final Recommendation
If the above steps don't resolve the issue, please ensure both the 乐竟体育 Connect App and your watch's firmware are updated to the latest version.
